CLIENT CONSENT & SERVICE AGREEMENT
Please read this agreement carefully before signing. This document outlines the terms of our professional relationship.
1. PRACTITIONER INFORMATION
Megan holds a Professional Counselling Diploma from Rhodes Wellness College (British Columbia). She provides counselling support services and is not a Registered Psychotherapist (RP) or Registered Social Worker (RSW). In Ontario, the title "counsellor" is not regulated by a professional college.
2. SERVICES PROVIDED
Soulshine Wellness offers soul-centred counselling support, including active listening, emotional support, stress management techniques, and guidance for personal growth. These services are NOT psychotherapy (a controlled act in Ontario) and are not intended to diagnose or treat mental health disorders. If clinical mental health treatment is needed, appropriate referrals will be provided.
3. FEES & PAYMENT
Sessions are $60.00 CAD per hour. Payment is due at the time of booking or immediately following each session.
4. CANCELLATION POLICY
Please provide at least 24 hours notice to cancel or reschedule. Late cancellations or missed appointments may be charged the full session fee.
5. CONFIDENTIALITY
Everything discussed in sessions is confidential and will not be shared without your written consent, EXCEPT where legally or ethically required:
• Risk of harm to yourself or others (imminent danger)
• Suspected abuse or neglect of a child (duty to report under Ontario law)
• A court order or subpoena requiring disclosure
• As otherwise required by law
6. VIRTUAL SESSION TERMS
All sessions are conducted virtually via secure video platform. By agreeing to virtual sessions, you acknowledge:
• 100% confidentiality cannot be guaranteed over the internet
• You are responsible for ensuring a private location during sessions
• You have a stable internet connection and working device
• If technical difficulties occur, we will attempt to reconnect or reschedule
• Sessions will not be recorded without prior written consent
7. YOUR RIGHTS
You have the right to:
• Ask questions about your sessions or this agreement at any time
• Withdraw consent and end services at any time
• Request referrals to other professionals
• Access information about your sessions upon request
8. CONSENT ACKNOWLEDGMENT
By signing below, I confirm that I have read and understood this Client Consent & Service Agreement. I understand that Megan is a counsellor (not a Registered Psychotherapist) and that services provided are counselling support, not psychotherapy. I voluntarily consent to receive virtual counselling services from Soulshine Wellness under these terms.