Privacy Policy

Effective Date: February 15, 2026

Soulshine Wellness operates this website and provides online counselling services from Kitchener, Ontario, Canada. We respect your privacy and comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

Name, email address, and phone number you provide through contact forms, booking forms, or newsletter subscriptions.
Technical data automatically collected: IP address, browser type, pages visited, and session information.

How We Collect Information

Directly from you when you fill out forms or book services.
Automatically via cookies and analytics tools when you visit the site.

Why We Collect This Information

To respond to inquiries and provide our counselling services.
To manage bookings and send service-related updates.
To improve the website and, with your consent, send occasional promotions.

Storage, Use, Sharing, and Disclosure

Our site is hosted on the Wix.com platform. Your data is stored on Wix’s secure servers behind a firewall. We do not sell your personal information. We share it only with:

Wix and other service providers (e.g., email or analytics tools) under strict confidentiality agreements.
Authorities when required by law.

Cookies and Tracking Tools

We use essential cookies for site function and optional analytics cookies (e.g., Google Analytics). You can manage or block cookies through your browser settings.

Communication

We may contact you by email about your inquiries or bookings. You can opt out of non-essential messages at any time.

Your Rights – Access, Correction, and Withdrawal of Consent

You may request access to, correction of, or deletion of your personal information. You may also withdraw consent for any collection or use. Contact us using the details below. We will respond within 30 days.

Policy Updates

We may update this policy. Any changes will be posted here with a new effective date. Continued use of the site after changes means you accept the updated policy.

Soulshine Wellness Kitchener, Ontario, Canada
Email: soulshinewellness.contact@gmail.com

This policy is based directly on Wix’s recommended sections and PIPEDA’s fair information principles. Replace all placeholders with your details before publishing. Add it to your site footer.

For legal review, consult a Canadian privacy lawyer. This is not legal advice.